In general computers that are four years old or less will be sufficient for an online course. Additionally, it is recommended that you have broadband (Cable, FIOS, DSL, etc.) internet speeds to access your course since many online courses contain video and multimedia content that might not play well through a dial-up modem.
You access your online courses at Brookdale using a web browser and our Learning Management System (LMS), Canvas. At the beginning of a term, you can make sure your computer is ready for course by doing the following:
- Clear your web browser cache and temporary files. Click here for the instructions below for your specific system, or here for instructions from Chrome.
- Verify your account information. If you are unable to get into the system, please call 866-767-9512.
- After logging into the LMS, learn more about the system by accessing the ONLINE-STUDENT-COMMUNITY group.
- Once you access your course, some materials may require browser plug-ins to display properly. You can learn more about these below.
Plug-ins are software programs that extend the capabilities of your internet browser and allow you to access and view many of the materials in your online course. Each of these programs can be downloaded directly to your personal computer for FREE. Click on the icon to download.
Should you encounter any TECHNICAL problems, please phone the Helpdesk at 866-767-9512 or the Teaching and Learning Center at 732-224-2089. ALL COURSE QUESTIONS SHOULD BE ADDRESSED TO YOUR INSTRUCTOR.