Office of Information Technology

NetID & Password Management Documentation

MyBrookdale NETID is a user name and password you can use for everything you do online with Brookdale: access your email, online courses, schedules, grades, and more.

NetID allows you to:

You can access and manage your MyBrookdale NETID password from:

  1. The MyBrookdale link from the top navigation of the Brookdale web site.
  2. Select the NetID icon from the drop down menu.

Look Up Your Account Information: look up your user name, default password, Brookdale email address, Library access 14 digit  number, and ID number  (Top)

  1. Select the link Look-up your account.
  2. Enter your last name and social security number or 7 digit Student/Employee Brookdale ID.
  3. Click Next.

If your LAST NAME and SOCIAL SECURITY NUMBER or BROOKDALE ID are found in the Colleague System, then the following information is displayed; User name, Default password, Brookdale email address and Brookdale ID.

NOTE: If you have changed or reset your default password at any time, the password displayed is no longer valid. Return to NetID main page and select the select Reset your password link.

Change Password: You must know your current password in order to change it. (Top)

  1. Select the link Change your password.
  2. Enter your user name, current password and new password in the appropriate fields.
  3. Click Next.

If the password is successfully changed, then the following message is displayed and an email confirmation will be sent to your Brookdale email account. It may take up to 15 minutes for the password change to take effect.

 

 

NOTE: If you do not see the screen confirmation or receive an error message, please confirm the following:

  1. That you entered data in all the fields.
  2. Confirm your user name or password.
  3. “New Password” and “Confirm New Password” match
  4. Your new password meets the password requirements:
    • Must contain at LEAST 8 characters.
    • CANNOT contain any part of your name.
    • CANNOT be a password you used in the past.
    • MUST meet 3 of the 4 following criteria:
      • UPPERCASE LETTERS
      • Lowercase letters
      • Numbers
      • Special Characters (! @ # $ % ^ & )

Click the Go to MyBrookdale link to access Brookdale applications such as Email, Canvas, WebAdvisor, AdvisorTrac, etc.

 

Reset Your Password: You do not know your current password so you must authenticate by first entering your user name. (Top)

  1. Select the link Reset your password.
  2. Enter user name and click Next.
  3. Enter last name and social security or 7 digit Student/Employee Brookdale ID Next.
  4. If your USER NAME, LAST NAME and SOCIAL SECURITY NUMBER or BROOKDALE ID is found, then you are able to enter a new password as shown below.
  5. If the password is successfully reset, you will see a confirmation screen and an email confirmation will be sent to your Brookdale email account.

 

NOTE: If you do not see the screen confirmation or receive an error message, please confirm the following:

  1. That you entered data in all the fields.
  2. Confirm your user name or password.
  3. “New Password” and “Confirm New Password” match
  4. Your new password meets the password requirements:
    • Must contain at LEAST 8 characters.
    • CANNOT contain any part of your name.
    • CANNOT be a password you used in the past.
    • MUST meet 3 of the 4 following criteria:
      • UPPERCASE LETTERS
      • Lowercase letters
      • Numbers
      • Special Characters (! @ # $ % ^ & )

Click the Go to MyBrookdale link to access Brookdale applications such as Email, Canvas, WebAdvisor, AdvisorTrac, etc.