The Bookstore + Financial Aid = Frequently Asked Questions
Q: What can I buy in the bookstore with my financial aid?
A: Students can purchase anything in the bookstore that will help them in their educational journey including textbooks, school supplies, art supplies, computers, software, clothing, and now Scroll & Pen gift cards.
Q: How do I use my financial aid in the bookstore?
A: During the 15 week semesters (Fall & Spring), you MUST present the cashier with your current validated student ID. During the shorter semesters (11 week, Winterim, and summer) you will need a bookstore credit voucher from the financial aid office along with your current validated student ID card.
Q: Can I use my financial aid to buy books and supplies online?
A: Yes, you can pay for your books with financial aid when you purchase them from the Scroll & Pen online ordering website: www.brookdalecc.bkstr.com
Q: How long do I have to make purchases in the bookstore with my financial aid?
A: The last day to use your financial aid is the last day of the add/drop period for each term.
Q: Can I use my financial aid to purchase gift cards?
A: Yes, you can use your financial aid to purchase a Scroll & Pen gift card that is redeemable in the Bookstore. They are 100% refundable.
Q: What if I buy a gift card with my financial aid and I don’t use it? What if I lose my gift card?
A: Any balances on gift cards purchased with financial aid will be refunded the last week of the semester. In the case of a lost gift card please contact the bookstore ASAP and we will cancel the lost card and issue a new one.
Q: What if the book (item) I need is out of stock?
A: If the financial aid period is ending you can place the order online or you can purchase a gift card and pay for the item when it is in stock using your gift card.