call our Help Desk 24-7
732-224-2829

You are currently viewing:

Voicemail Instructions

Home » OIT » Telephone Services » Voicemail Instructions

Voicemail Instructions

Log In
Express Messaging
Personal Greetings and Recorded Prompts
Create a Personal Greeting
Create an Extended Absence Greeting
Create a Please Hold Prompt
Create a Spoken Name
Change Your Password
Listening to Messages
Message Notification Options (Outcalling)
Playback Controls
Sending Messages
Shortcuts and Feature Codes
Personal Operator


Log In

1. Dial the Modular Messaging telephone access number 732-224-2900.
2. Press #.
3. Enter your Four Digit Extension.
4. Enter your Password.
5. Press #.

Note: If accessing Modular Messaging from your extension, skip to step 4.

Express Messaging
Express Messaging allows you to call directly into an extension's voicemail without ringing their telephone.

1. Dial the Modular Messaging telephone access number 2901 or remotely 732-224-2901.
2. Enter desired parties extension

Personal Greetings and Recorded Prompts

Create a Personal Greeting

1. Login to your voicemail.
2. Press 411 to record your personal greeting.
3. Follow the instructions given from the system (see note).

Note: It is recommended you tell callers they may press zero to reach someone else in your office. Please see the instructions for changing your Personal Operator to set up this feature.

Create an Extended Absence Greeting

1. Login to Modular Messaging.
2. Press 412.
3. Follow the instructions given from the system

Back to top

Create a Please Hold Prompt

1. Login to Modular Messaging.
2. Press 415.
3. Follow the instructions given from the system.
4. When prompted, record: Please hold for your name.

Create a Spoken Name

1. Login to Modular Messaging.
2. Press 416.
3. Follow the instructions given from the system.
4. When prompted record your name (see note).

Note: This name will be played to callers when no personal greeting is recorded, when others receive messages from you, and when you retrieve your messages.

Change Your Password

1. Login to Modular Messaging.
2. Press 4 and follow the instructions.

Listening to Messages

• Press 1,1 to retrieve your voice messages.
• Press 2, 2 to retrieve your email over the phone.
• Press 33 to forward to the end of the message.
• Press # to skip.
• Press 9 to save.
• Press 4 to replay.
• Press 5 to play message header.
• Press 7 to delete.
• Press 6, 1 to forward the message without a comment.
• Press 6, 2 to forward the message with a comment.
• Press 8, 1 to reply to the message sender.
• Press 8, 2 to reply to all recipients.
• Press 8, 8 to call the message sender.
• Press 8, 9 to hear a list of the message recipients.

Back to top
Message Notification Options (Outcalling)

1. Login to your voicemail.
2. Press 42 to enable or disable notifications.
3. Follow the instructions given from the system to update your Find Me, Call Me or Notify Me status.

Note: To create or update your notification numbers and options refer to the Web Options or Outlook Voicemail Options Quick Reference Guide listed below.

Sending Messages

1. Login to Modular Messaging.
2. Press 2 to create a message.
3. Record your message.
4. Press #.
5. Dial the extension to send the message to.
6. Follow the instructions.
7. Press #.
8. Repeat steps 5-7 for each recipient.

Shortcuts and Feature Codes

• To bypass the greeting for the party you called, press #.
• To back up to the previous menu item, press *.
• To transfer out of voicemail to an extension, press 9 and the 4-digit extension.
• For Help, press 0.

Personal Operator
To change your personal operator (the extension dialed when callers press 0):

1. Login to Modular Messaging.
2. Press 47.
3. Enter the new extension you would like to use as your personal operator.