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Lean Six Sigma Black Belt Certification Training

Matthew Zieniewicz, PE; Master Black Belt; ASQ Certified Black Belt; Master's in Technology Management (University of Pennsylvania, co-sponsored by the Wharton School of Business)

Attaining Lean Six Sigma (LSS) Black Belt Certification is an investment in your career and your future, as well as a means to improve an employer’s profitability.

Brookdale’s six-month program, based on the American Society of Quality Six Sigma Black Belt Body of Knowledge (www.ASQ.org) trains individuals in this highly marketable quality management methodology that is in demand in many industries, such as pharmaceuticals, health care, financial services, insurance and information technology.

Understand how to improve the efficiency and effectiveness of key processes through the application of tried and proven LSS principles. Execute at least one LSS project while studying traditional DMAIC methodology (define, measure, analyze, improve and control). View course topics.

Fee includes instructor mentoring outside of classroom time on your LSS project(s). Students acquire a practical working knowledge of Lean Six Sigma tools and techniques and understand the key concepts in ASQ's Six Sigma Black Belt Body of Knowledge as preparation for the ASQ Six Sigma Black Belt certification examination. Requires no prior knowledge of statistics or Lean Six Sigma. 35 SESSIONS

Dates and Times: To be offered fall 2013.

Fee and Code: $2,999 (plus texts listed below). Fee includes one year timed version of Minitab 16 and Quality Companion 3 software); XBUSM 231 W

Recommended Background: Black belt candidates have good math and reading comprehension skills, are experienced problem solvers, and are comfortable using Windows-based computer software such as MS Office. They usually have or are pursuing an associate’s or bachelor’s degree in business, engineering, information technology, or a science. Also, technical trade professionals—for example machinists, pipefitters, mechanics—are excellent black belt candidates.

Four required texts available for purchase in College Bookstore:

• The Certified Six Sigma Black Belt Handbook, Second Edition. Kubiak and Benbow. ISBN 978-0873897327
• Lean Six Sigma Pocket Toolbook, George, Rowlands, Price, Maxey. ISBN 0-07-144119-0
• The Cartoon Guide to Statistics, Gonick and Smith Collins; ISBN 0-06-273102-5
• Basic Statistics: Tools for Continuous Improvement, Kiemele, ISBN 978-1880156063

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Register online or call 732-224-2315 Monday through Friday from 8:30 am until 5:00 pm.

 

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 Course topics (content and order may vary):

1. What is Lean Six Sigma?
a. Origins
b. Evolution
2. What constitutes a Lean Six Sigma project?
3. Enterprise Deployment
a. Organizational structure
b. Leadership roles
4. Measuring your organization’s current processes
5. Managing and Leading Teams
6. The Define-Measure-Analyze-Improve-Control Methodology
a. DMAIC versus Design For Lean Six Sigma
7. The Define Phase
a. Identifying your customers and process
b. Voice of the Customer
c. Problem Statement
d. Scope of the Project
e. Project Goal
f. Team Members
g. Scheduling
h. Process Maps
i. Value Stream Mapping (VSM)
j. Use of templates
k. Phase or tollgate review
8. The Measure Phase
a. Key Data Collection steps
b. Process Dependent and Independent Variables
c. Metrics
d. Validating your measurement process
e. Basic Statistics
f. Introduction to MiniTab
g. Probability Distributions
h. Process Capability (Cp, Cpk)
i. Dealing with Non-normal data
9. The Analyze Phase
a. Hypothesis testing
i. ANOVA
b. Regression Analysis
i. Correlation
ii. Single Variable
iii. Multiple Variables
c. Failure Mode Effect Analysis (FMEA)
d. Root Cause Analysis
e. Waste or Non-Value Added Analysis
10. The Improve Phase
a. Design of Experiments (DOE)
b. Cycle time reduction
c. Waste reduction
d. Kaizen events
e. Theory of Constraints (TOC)
f. Idea Generation techniques
g. Voting/Ranking techniques
h. Solution Generation
i. Piloting (Trial Runs)
j. Risk Mitigation
k. Implementation plans
11. The Control Phase
a. Visual Methods of Control
b. Statistical Process Control
c. Detailed Implementation Schedule
d. RACI charts
e. Transition Plan
12. Advanced Topics (Time Permitting)
a. Design for Lean Six Sigma
b. Introduction to Conjoint Analysis
c. Project Management
d. Individual/Team Characteristics (MBTI/VIEW)