MyBrookdale

FAQs

frequently asked questions

I’m interested in applying to Brookdale to attend for the first time. How do I get started?

  1. Submit the Brookdale application, which you can complete online.
  2. If you have not previously attended any college, you will need to take our Basic Skills Placement Exam (Accuplacer) after submitting your application. You can also submit your SAT or ACT scores to be considered for a waiver of this requirement. You can take the exam on a walk-in basis in our Testing Center.
  3. After taking the Accuplacer Basic Skills exam, see an academic advisor at OneStop in the CAR building. At the appointment, your advisor will review your Accuplacer results and provide assistance with registering for classes.

How do I transfer into Brookdale from another college?

Brookdale evaluates and transfers credits from a variety of sources. When transferring into Brookdale, you may transfer up to half of your degree credits from outside sources. Credit can be granted only for work completed at accredited colleges.

Credits may be used to satisfy both general education coursework for your degree or some of the career studies coursework. At least half of your career studies coursework must be completed here at Brookdale.

Transfer credit may be granted for classes from 100- and 200- level coursework. Foundational Studies coursework, also known as remedial or basic skills coursework, is not transferable. Upper level coursework (300, 400, graduate, and above) is evaluated on an individual basis.

You must have earned a grade of C or higher in your previous coursework for it to be considered for transfer. The grade point average will not be transferred into Brookdale.

In order to transfer into Brookdale, you will need to submit an application; you can apply online.

Once you have applied, please have your official transcript(s) from prior college(s) sent to Brookdale. To verify that your official transcript has been received, please contact Recruitment Services at 732-224-1857 or e-mail recruitment@brookdalecc.edu.

Lastly, you will need to schedule an appointment with a counselor to go over your credits and evaluate which ones will transfer.

I'm enrolled at another college and want to attend Brookdale as a “visiting student.”

To start, you will need to submit the Brookdale application, which you can do online here.

As a visiting student you are not required to submit a letter from your home institution giving you permission to take courses at Brookdale (unless you are registering for developmental “zero level” courses; if this is the case, you must submit a letter from your home institution giving you permission to take that specific “zero level” course at Brookdale, or you can make an appointment with a Brookdale counselor for approval to register in that “zero level” course.)

Search for classes via Webadvisor. Using the drop down menus, select your term, course name, and course number (optional), then hit submit. Results show the dates, times, open/closed status for the course, instructor name, syllabi, and textbook information.

As a visiting student, it is your responsibility to verify that the course(s) you are taking at Brookdale will transfer to your home institution, and that you have the prerequisites necessary to succeed in the course(s). It is very important that you meet with your home institution advisor and review the Brookdale course descriptions. This will ensure that what you take here meets your requirements and will transfer back.

Learn more about visiting students.

I'm interested in non-credit professional/career training.

Professional training classes are offered by the Office of Continuing & Professional Studies.

They also offer our Summer Camps, Trips and Tours, Personal Development classes and much more. E-mail bcd@brookdalecc.edu or phone 732-224-2315.

Where can I learn about online classes?

Brookdale students may take online courses in addition to more traditional face-to-face courses, or earn a degree entirely online. Learn more about online classes.

Can I earn a Bachelor’s or Master’s degree at Brookdale?

Brookdale’s new University Partnerships are alliances that Brookdale has formed with Georgian Court University, New Jersey City University, and Rutgers, The State University of New Jersey. Through these partnerships, students can get selected Associate, Bachelor’s, and Master’s degrees (and graduate certificates) right here in Monmouth County.

Degree programs in a variety of majors include Business, Education, Public Safety, Social Work, Information Technology, Liberal Arts and Nursing.

Learn more about University Partnerships.

I’m interested in a campus tour.

Recruitment Services offers visits and tours of campus Monday-Friday. To schedule a tour, please contact Recruitment at 732-224-1857 or e-mail recruitment@brookdalecc.edu

I have a question about my tuition bill/financial aid.

Start by reading the Tuition FAQs here. If you need help with your financial aid award, visit the Financial Aid website for information and contact details. Finally, contact the Accounts Receivable department at 732-224-2256 or by e-mail to mdestefano@brookdalecc.edu

I’m interested in chargeback for Out-of-County students.

Out-of-county residents who attend Brookdale because their county does not have a community college, or because their county’s community college does not offer the program they wish to pursue, may be eligible for full or partial chargeback, a system by which they pay in-county tuition rates.

In order to be eligible for a chargeback, you must first register for courses at Brookdale. When you register, be sure to request a Chargeback Form from Admissions, Records, and Registration.

Then, take the form to your local community college for approval. If you are pursuing a program that they do not offer, they should approve the chargeback.

Bring the completed form back to Brookdale Registration so your tuition can be adjusted to reflect the Monmouth County resident rate.

I am not a U.S. citizen. Can I still come to Brookdale?

Each term, our International Education Center works with over 100 international students, from about 45 countries, who have F-1 student visas. Visit the International Education Center’s website for information for both prospective and current students.

I'm a U.S. Armed Services Veteran. What services are available for me?

The Veterans Affairs office in Admissions, Records & Registration helps all veterans and eligible dependents make full use of their V.A. Educational Entitlements under the Montgomery G.I. Bill, National Guard Tuition Waiver, VA Vocational Rehabilitation, VEAP/REAP and VRAP programs.

Information and referral to other veterans’ benefits is available, as is information on the New Jersey Tuition Assistance Program for eligible veterans. Visit Veteran’s Affairs.

I'd like to find out about Disability Services.

At Brookdale, there are many students with disabilities; the College offers individualized and reasonable accommodations and/or services to qualified persons with disabilities, to ensure complete access and full participation in the educational process.

Read the FAQ developed by Disability Services or contact Ernest Oversen, Director, at 732-224-2729 or by e-mail to eoversen@brookdalecc.edu

How do I order a Transcript (or Verification of Enrollment, Signature Page)?

Official transcripts of grades are processed through the Office of Admissions, Records and Registration. The fee for official transcripts is $6.00. Transcript requests must be made by the student and will not be accepted on behalf of the student from other individuals.

To obtain official transcripts, you have a few options:

1)     Request an Official Transcript Online for Credit Card Payments Only 
For credit card payments only, you may request an official transcript through our online system with Parchment. To do so, click here.

2)     Request an Official Transcript Via Postal Mail for Check/Money Order Payments Only 
Students may request an official transcript with a written mailed request by completing and mailing a Transcript Request Form
. A check/money order should be made out to Brookdale Community College. Cash should not be sent through the mail.  

3)     Request an Official Transcript In Person 
Students may request an official transcript in person at the Lincroft campus or at one of our regional locations.*

(E-mail and fax requests are not accepted.)

*Please keep in mind that transcripts typically take 7-10 business days to process during non-peak periods, and during peak transcript times (the months of January, June and August, for example) students should anticipate an approximate 2-3 week processing time. Students should plan accordingly to meet deadlines associated with their requests.


Immunization Form, Signature Page, Enrollment Verification, Change of Residency Forms

Questions? Contact the Office of Admissions, Records, and Registration at 732-224-2375 or at records@brookdalecc.edu

What are the key dates (Add, Drop, Late, Refunds, etc.) for the current term?

Visit the Important Term Dates page for links to current and future terms. These pages contain all the important financial deadlines, registration and add/drop dates, and more.

Where and how do I buy my textbooks?

You can buy your textbooks in person at the Scroll and Pen Bookstore in the Warner Student Life Center on the Lincroft Campus, or buy them online. For complete information and links, please visit the Scroll & Pen website or call 732-224-2382.

How do I get help with Canvas, my email, Office 365, or other technology issues?

All technology issues are handled by the OIT Help Desk at 732-224-2829 or by e-mail to helpdesk@brookdalecc.edu

Visit the Office of Information Technology online to see if your question is addressed in OIT support materials and online resources.

How do I contact my professor?

Use the Employee Directory to find everyone who works at Brookdale.

How do I contact an academic advisor?

The Academic Advising department can be reached at 732-224-2555. For more information please visit Academic Advising online.

How can I find a specific classroom/event location?

If you know your intended location, find it on the high resolution campus map (with locations key on the right). If you are coming to the main campus for a special event, check your event’s Calendar listing for specifics and accompanying map.

For directions to our regional locations, please click HERE.

Students, if you don’t know your classroom location, check your schedule in WebAdvisor (click on the red MyBrookdale tab on homepage and then click the WebAdvisor icon).

Where is the Testing Center?

The Testing Center is located on the lower level of the CAR Building (Center for Counseling, Admissions & Registration) on the Lincroft campus – use parking lot 5.

The Accuplacer Test (Basic Skills for new applicants) is also available at Brookdale’s regional locations by appointment. Visit the Testing Center online.

Where is the Brookdale catalog?

Like most colleges and universities, Brookdale no longer prints a catalog; all our courses are in a database available via Acalog. 

Acalog is also where you will find deep, updated information about academic programs and certificates, specific enrollment requirements, academic policies, the grading system, graduation requirements.

Department Directory & Locations

Click here for a complete listing of College departments, along with office locations and links to their individual web pages.

How can I contact the Campus Police?

The Brookdale police are on campus 24 hours a day, 365 days a year. They have the same training and authority as any New Jersey municipal police officer with full arrest powers; they enforce both traffic and criminal statutes as well as College policies and regulations.

On-Campus Phone
In an emergency, dial 911 or 2222 from any on-campus phone. For non-emergencies dial 2352.

Off-Campus Phones
Dial (732) 842-1950 in an emergency. For non-emergencies, (732) 224-2352.

Emergency Phones around Campus
There are 22 yellow emergency phones identified by blue lights located throughout the campus. Open the door of the phone box, pick up the handset and the Police will be contacted whether or not a message is transmitted. View a high resolution map showing emergency phone locations.