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Remote Advising Frequently Asked Questions (FAQs)

Below are some Frequently Asked Questions (FAQs) about topics that students may need information and assistance now that we are operating remotely.  Check back as topics are added.

When is my bill due for summer?  For fall?

When can I register?

How will I be contacted when I can register?

How do I find my email/username/ID number/reset my password?

How do I register?

How can I change my major?

What are my program/major requirements?

How do I test or retest for Math placement? 

What is the difference between DE and Remote Live?


When is my bill due for summer?  For fall?

  • Summer I (5/18) & II (5/29) – April 29, 2020
  • Summer III (7/6) – Payment due at time of registration
  • Fall 15-week (9/8) and 7-week A (9/8) – August 5, 2020
  • Fall 11-week (10/6) – August 27, 2020
  • Fall 7-week B (10/30) – September 24, 2020

For more information on important deadlines, visit IMPORTANT TERM DATES.


When can I register?

Registration for Summer I, II, III and Fall 15, 7A, 11 and 7B week is now open for current students.  New students will be able to register once their credentials have been reviewed by advising personnel for class placement, which is happening on an ongoing basis.  New students will be contacted via their Brookdale e-mail once they are able to register.


How will I be contacted when I can register?

Current students received their Priority Registration passes in their Brookdale e-mail during the spring semester letting them know the first available day and time for summer and fall registration.

New students will be contacted via their Brookdale e-mail once they have been placed appropriately and are able to register.  This is happening on a daily basis, so check your Brookdale e-mail often!  See below for how to access your Brookdale e-mail.


How do I find my e-mail/ username/ ID number/ reset my password?

All students are provided with a seven-digit College ID number, a Brookdale e-mail (ex: sjones1@my.brookdalecc.edu), and a Brookdale username (ex: sjones1) when they apply to the College.  Students must set a password before accessing online resources.  To find out your IT credentials and set your password, please visit the Net ID link under the MyBrookdale button on the upper right of the home page.  You can also CLICK HERE to access it.  You will need your SSN, 7 digit Brookdale ID Number, Passport Number, or National Registration Number to access this information.

Once you’ve found your e-mail address and set your password, you can access it under the Email+Apps link under the MyBrookdale button on the upper right of the home page.  You can also add your Brookdale e-mail to your mobile device by following THESE INSTRUCTIONS.

Questions about your e-mail, username, password or other IT issues?  Visit the OIT FAQ PAGE for more assistance.


How do I register?

Eligible students can register anytime, anywhere, on their own using Student Planning!

Please CLICK HERE to see detailed instructions and video tutorials on how to access and use Student Planning, the College’s self-service registration system for students.  You will need your username and password to access it.

You can also view this POWERPOINT PRESENTATION for more assistance in navigating Student Planning.


How can I change my major?

To change your major, please contact a Student Success Coach or other advising personnel.  You can call 732-224-2555 or fill out the ADVISING CONTACT FORM.


What are my program/major requirements?

To find out your major’s specific requirements, visit the College Catalog’s Academic Programs page HERE.  Then click on your major to see its specific requirements.

For general education requirements for all students, please see the College Catalog’s General Education page HERE.

It is important for all students to review the entire College Catalog HERE for important student information.


How do I test or retest for Math placement? 

To determine your readiness for mathematics courses, you will need to take the ALEKSPPL test remotely.  The ALEKS exam is a web-based adaptive testing program used to identify students’ strengths and weaknesses in the area of math.  To ensure the best placement in your Fall courses, please take your ALEKS math assessment as soon as possible.

The ALEKS exam requires the installation and use of a lockdown browser and a webcam.   Though you are not permitted to use a calculator, a calculator will pop up on the screen during the test for the appropriate questions.

Prior to testing, you will need:

  • Your Brookdale ID number and password, and your Brookdale email address
  • Your photo ID
  • Paper and pencil
  • The ALEKS assessment is untimed.

System Requirements:

We strongly recommend using a Windows, MAC or iPad for the test. If you have access to one of these, PLEASE CLICK HERE TO TAKE THE TEST.

If you do not have access to one of those and are using a Chromebook, PLEASE CLICK HERE TO TAKE THE TEST.


What is the difference between Distance Education online courses and Online Remote Live courses?

Distance Education (DE) courses have been taught at Brookdale for some time.  These courses are “asynchronous”, meaning that there is no set meeting time for the class.  Students are given deadlines to complete their work before moving on to the next topic/module.  These courses will be denoted with a “Distance Education” location when searching for courses, and will have a “DE” in the course code (ex: ENGL-121-DE01A).

Online Remote Live (ORL) courses were developed at Brookdale due to the COVID-19 campus closure.  Most in-person classes during the Spring 2020 semester became Online Remote Live courses once the campus closed.

These courses are “synchronous”, meaning that there is a set meeting time for the class.  These are more similar to in-person classes, as the entire class meets together once or twice a week using Zoom or another online meeting platform.  These courses will be denoted with an “Online Remote Live” location when searching for courses, but they will have the same course codes as in-person classes(ex: ENGL-121-500RL).