Position Summary

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.

+Role models exceptional customer service

+Creates a positive internal and external customer experience

+Promotes a culture of honesty and integrity; maintains confidentiality

+Acts as Manager on Duty in adherence with company policy and procedure

+Ensures store team performs tasks and daily activities in accordance with store plan; prioritizes as needed

+Addresses immediate customer service issues and provides appropriate coaching to Associates

+Exercises discretion regarding customer service policies in order to satisfy customers

+Maintains accurate Associate coverage in service areas for a positive customer experience

+Ensures Associates adhere to all operational procedures

+Ensures opening/closing procedures are executed in accordance with company guidelines

+Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

+Provides and accepts ongoing recognition and constructive feedback

+Provides continuous feedback, recognition and coaching to Associates

+Partners with Management on Associate training needs to increase effectiveness

+Ensures adherence to all labor laws, policies, and procedures

+Promotes credit and loyalty programs during customer interactions

+Supports and participates in store shrink reduction goals and programs

+Promotes safety awareness and supports maintenance of a risk-free environment

+Performs other duties as assigned

Additional Information

Job Location: Ocean Township, NJ

Salary Range: Hourly rate starting at $17.00 per hour (negotiable with experience)

Benefits:

+Automatic Payroll Deposit (Weekly Pay)

+Associate Discount (good at HomeGoods, HomeSense, Marshalls, TJ Maxx, and Sierra)

+TJX Associate Assistance Program

+Pet Insurance

And even more benefits after certain milestones in role, starting after your first 30 days!

How To Apply: https://jobs.tjx.com/global/en/job/2126719/Key-Carrier-Full-Time-Sierra-Ocean-Township

PK 5/9/2023