Position Summary

• Warmly greet and direct patients, vendors, and visitors as they
enter the practice.
• Schedule new appointments and coordinate follow up
appointments.
• Process insurance information to determine patient eligibility and
collect copays accurately.
• Check-in patients upon arrival and assist with completion of
paperwork when needed.
• Address questions specific to insurance benefits and coverage and
escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate
changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and
professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.

Qualifications

• Bilingual in English, Mandarin and or Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability.
• Dedication to patient satisfaction and safety.
• Adaptability and flexibility able to work in different offices.
• Ability to work independently and in a team environment.
• Strong organizational skills with ability to manage competing
priorities.

Additional Information

Job Location: New York, NY – 90+ locations in Staten Island, Brooklyn, Manhattan, and Queens

Salary Range: $16.00-$23.00 per hour

How To Apply: rendr.com

PK 3/23/2023