Medical Receptionist - Rendr Care (New York, NY - 90+ locations in Staten Island, Brooklyn, Manhattan, and Queens)
• Warmly greet and direct patients, vendors, and visitors as theyenter the practice. • Schedule new appointments and coordinate follow up appointments. • Process insurance information to determine patient eligibility and collect copays accurately. • Check-in patients upon arrival and assist with completion of paperwork when needed. • Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate. • Check/prepare lab or imaging reports. • Verify accuracy of patient information and make appropriate changes or updates in records. • Conduct follow-up reminder calls to patients when needed. • Answer phone calls and handle all inquiries in a prompt and professional manner. • Help patients in distress by responding to emergencies. • Handle sensitive and confidential patient data appropriately.
• Bilingual in English, Mandarin and or Chinese required.• Excellent verbal, written, and interpersonal communication skills. • Strong sense of accountability. • Dedication to patient satisfaction and safety. • Adaptability and flexibility able to work in different offices. • Ability to work independently and in a team environment. • Strong organizational skills with ability to manage competing priorities.
Job Location: New York, NY – 90+ locations in Staten Island, Brooklyn, Manhattan, and Queens
Salary Range: $16.00-$23.00 per hour
How To Apply: rendr.com