OIT Monthly Reports

Description

Oct

Nov

Dec

SNOW cases opened 1021 854 841
SNOW cases resolved 949 791 899
Brookdale website hits 491,794 234,998 223,429
# of Blocked Malicious Attacks on Brookdale Network 13,241 14,751 15,258
Help Desk calls fielded remotely (CHD) 501 311 266
Monthly up-time statistics of servers 99% 100% 99.82%
Monthly up-time statistics of network 99% 99% 99.96%

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