MyBrookdale

Office of Information Technology

OIT Monthly Reports – Statistics 2017

Task May June July
SNOW cases opened 838 946
SNOW cases resolved 915 850
Brookdale website hits 695,496 492,965
Blocked malicious attacks on Brookdale network 1,234,252 1,029,611
Inbound Emails delivered to Brookdale 845,770 772,453
% of Inbound Emails block as spam or malicious 11% 12%
Outbound Emails sent from Brookdale 1,516,154 1,376,921
Help Desk calls fielded remotely (CHD) 527 466
Monthly up-time statistics of servers 99.99% 99.98%
Monthly up-time statistics of network 99.99% 99.99%

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