MyBrookdale

Office of Information Technology

OIT Monthly Reports – Statistics 2015-2016

Task January February March
SNOW cases opened 2,083 1,183 992
SNOW cases resolved 1,984 1,230 951
Brookdale website hits 835,621 698,291 723,932
Blocked malicious attacks on Brookdale network 978,004 743,091 1,268,479
Inbound Emails delivered to Brookdale 877,173 985,542 1,095,098
% of Inbound Emails block as spam or malicious 61% 50% 56%
Outbound Emails sent from Brookdale 1,672,486 1,730,739 1,858,690
Help Desk calls fielded remotely (CHD) 1,338 631 491
Monthly up-time statistics of servers 99.94% 99.95% 99.99%
Monthly up-time statistics of network 99.93% 99.94% 99.99%

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