MyBrookdale

Office of Information Technology

OIT Monthly Reports

Task November December January
SNOW cases opened 1,396 601 1,580
SNOW cases resolved 1,413 532 1,520
Brookdale website hits 350,345 321,693 396,028
Blocked malicious attacks on Brookdale network N/A 1,169,690 927,880
Help Desk calls fielded remotely (CHD) 397 256 761
Monthly up-time statistics of servers 99.98% 100% 100%
Monthly up-time statistics of network 99.95% 99.71% 99.98%

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