MyBrookdale

Office of Information Technology

OIT Monthly Reports

Task September October November
SNOW cases opened 1,575 940 697
SNOW cases resolved 1,524 883 710
Brookdale website hits 388,581 371,035 329,062
# of Blocked Malicious Attacks on Brookdale Network 86,532 39,424 54,223
Help Desk calls fielded remotely (CHD) 908 495 409
Monthly up-time statistics of servers 99.99% 100% 99.99%
Monthly up-time statistics of network 99.95% 100% 99.99%

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