MyBrookdale

Office of Information Technology

OIT Monthly Reports

Task June July August
SNOW cases opened 946 827 1,157
SNOW cases resolved 850 863 1,083
Brookdale website hits 492,965 480,503 607,153
Blocked malicious attacks on Brookdale network 1,029,611 1,128,482 1,156,471
Inbound Emails delivered to Brookdale 772,453 705,745 717,809
% of Inbound Emails block as spam or malicious 12% 24% 60%
Outbound Emails sent from Brookdale 1,376,921 1,153,954 1,404,102
Help Desk calls fielded remotely (CHD) 466 475 496
Monthly up-time statistics of servers 99.98% 100% 99.93%
Monthly up-time statistics of network 99.99% 100% 99.97%

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