MyBrookdale

Office of Information Technology

OIT Monthly Reports

Task May June July
SNOW cases opened 964 585 693
SNOW cases resolved 968 555 718
Brookdale website hits 137,747 260,192 268,141
# of Blocked Malicious Attacks on Brookdale Network 37,835 10,744 20,339
Help Desk calls fielded remotely (CHD) 493 286 318
Monthly up-time statistics of servers 99.97% 100% 99.88%
Monthly up-time statistics of network 99.94% 99.99% 99.45%

Contact the OIT Help Desk 24/7 | Phone 732-224-2829 | Email | Create a Support Ticket