Telecommunications – Cisco Phone System

Available to

Faculty and Staff


Log into the web based Unified Communication Self Care Portal to:

  • Set-up Call Forwarding
  • Set-up voicemail notifications
  • Change phone settings
  • Add and manage speed dial contacts

Supplemental Documentation

If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 days a week, 365 days a year.

The IT Help Desk can be reached by any one of the following methods:

  • Service-Now (SNOW) – Using self-service to open a ticket gives you the flexibility to check on the status and add comments on a ticket and is the preferred method
  • E-mail:
  • Call: (732) 224-2829