We are currently going through a pilot with about 15 faculty from the various Institutes to test out the CRM Advise as a potential student monitoring solution. The pilot is running through the Spring 2023 semester.
The platform where student monitoring is currently done has been deprecated, and is no longer supported. For this reason, student monitoring will have to move to another platform. The purpose of the pilot is to see if the CRM Advise would be a viable solution.
Monitoring through the CRM Advise is only for the M2-M4. It does not include M1, attendance/census data, or final grading. M1 monitoring and Final Grading is done through the census tab in self-service roster.
Advantages of monitoring through CRM Advise include:
- Student monitoring alerts submitted through the CRM Advise are just-in-time, meaning that there are no monitoring period dates. If a faculty notices that a student is struggling on day 5 of the term, they can immediately submit an alert. There is no need to wait until a monitoring period opens.
- There is no longer a need to submit NTR codes for students who did not receive a monitoring alert.
- Automatic email communications are sent out to students when a monitoring alert is submitted. This email comes from the student’s Advisor. If they do not have an Advisor it comes from the Student Success Team, the advising office’s team email.
- By doing student monitoring through the CRM Advise, monitoring activities will be more closely tied to the Advising team, making it easier to track the effectiveness of intervention strategies.
- Faculty have flexibility in what they submit.
- Monitoring is overall simpler for faculty. There are fewer screens and clicks compared to the current monitoring platform.
For more information on the student monitoring pilot and the capabilities of the CRM Advise, please watch this presentation.
For a short ‘how-to’ tutorial on how student monitoring through the CRM Advise works, please watch this 90 second video.