IT Project Requests

IT Project Request

The IT Project Request form is used to submit requests for IT assistance to implement new and baseline functionality within the ERP or integrate with other third-party applications.

Examples include:

• LMS Migration
• Implementation and Integration of 3rd Party Apps
• Regulatory Requirements, including Reporting Requests
• Single-Sign-On for College Services (Email, LMS, Course Evaluations)

IT Project Request Form should be completed by Institute Deans and Administrators who would like to implement new projects. The Information Technology Proposal Request Flowchart outlines the request submission process and approval workflow.  Access the submission form and detailed submission instructions from the IT Governance Sharepoint site on the Employee HUB

Information Technology Proposal Request Form 

Available to

Institute Deans and Administrators

Key Features

Information on this form includes such items:

• The proposed benefit and need of the institution
• The institutional impact, timeline, and whether it aligns with the strategic planning

Support

If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 days a week, 365 days a year.

Contact the IT Help Desk using one of the following methods:

• Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
  • Log into ServiceNow using your Brookdale email and NetID password to create a support ticket.
• E-mail: HelpDesk@brookdalecc.edu
• Call (732) 224-2829: Used for emergency issues that require immediate assistance.