Virtual Desktop Infrastructure
Desktop Virtualization (VDI) is a software technology that separates the desktop environment and associated applications from the physical device (the computer) used to access them. Using VDI, all heavy processing moves from the local desktop computer into the cloud, where high-end centrally managed servers do the same work but much more efficiently. Virtual desktops are accessed from any computer with a current web browser.
Available to
Current Students, Faculty, and Staff
Access
The Virtual Desktop Client can be accessed by navigating to: https://brookdale.apporto.com/
Key Features
• Faster computing environment. Applications on VDI run faster than they do on a local computer with an increase in computing efficiency and improve the user experience,
• Streamlined centralized management of software installation patches and updates.
• Increases computer lifespan and reduces annual replacement costs.
• They are accessible from anywhere with internet access.
Support
If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 days a week, 365 days a year.
Contact the IT Help Desk using one of the following methods:
- Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
- Log in to ServiceNow using your Brookdale email and NetID password to create a support ticket.
- E-mail: HelpDesk@brookdalecc.edu
- Call (732) 224-2829: Used for emergency issues that require immediate assistance.
Bookstore
Self Service