Overview – Wireless Access
Wireless access to the Brookdale network is available throughout the campus, in all buildings and classrooms. All Higher Education Centers support wireless access throughout the facilities.
Available to
Current Students, Faculty, Staff, and Brookdale Guests
Note: Guest Accounts are available upon request. Please contact the Help Desk at 732-224-2829.
Key Features:
- Support for wireless access via 802.11a, 802.11b, 802.11g, and 802.11n
- Secure access via native encryption, via 802.1x, or a VPN Client
Support
Connecting to the Wireless Network
If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 days a week, 365 days a year.
Contact the IT Help Desk using one of the following methods:
- Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
- Log into ServiceNow using your Brookdale email and NetID password to create a support ticket.
- E-mail: HelpDesk@brookdalecc.edu
- Call (732) 224-2829: Used for emergency issues that require immediate assistance.
Contact the OIT Help Desk 24/7 | Phone 732-224-2829 | Email | Create a Support Ticket | Services & Support