Zoom Phones

Getting Started Q&A

How do I access my Zoom Phone?
Zoom Phone is accessible in the Zoom Desktop App, your desk phone, or iPhone/ Android mobile App

How can I access my Zoom settings?

 

What about my voicemail?
Your voicemail is automatically setup and include a generic message, please use the instructions below to personalize your voicemail message. In order to (1) record your voicemail greeting, (2) view and edit your voicemail pin, (3) learn how to check your voicemail through the Zoom app or (4) use your Yealink Zoom desk phone to listen to voicemail, see the instructions below.

How to view and edit your voicemail pin

  1. Sign into the Brookdale Zoom Portal here.
  2.  In the navigation menu, click Phone, then click Settings.
  3.  Scroll down to the Desk Phone section.
  4.  Click Show or Edit

 

How to change your voicemail greeting

  1. Sign into the Brookdale web portal found here.
  2. In the navigation menu, click Phone, then click Settings.
  3. Click Audio Library under of Greeting & Leave voicemail instruction
  4. Click Add Audio.
  5. Use the text to speech option, record a new greeting or upload an audio file.

 

How to check your voicemail in the Zoom app

  1. In the Zoom app, click the Phone tab .
  2. Click Voicemail.
  3. Locate the voicemail you want to listen to, and press Play

 

How to check your voicemail on your Yealink Zoom desk phone

  1. Press the Voicemail key next to the dial pad.
  2. Enter your PIN Code and press #.

Zoom Phones enable secure voice calls across all supported devices.

For all questions or concerns regarding Zoom Phone please open a Helpdesk case or email the helpdesk at helpdesk@brookdalecc.edu

 

Supplemental Documentation

Training Videos

Features

Log into the Zoom Portal to: