NETID & Password Management

Overview – NetID

MyBrookdale NetID is a username and password for everything you do online with Brookdale.  To access NetID, click the MyBrookdale link from the top navigation of the Brookdale web site and select the NetID icon from the QuickLaunch drop-down menu.

Your NetID (credentials) username and password are used to access the Brookdalecommon sign-on applications:

• Brookdale Experience
• Brookdale Email & Office 365 Apps
• Self Service
• Canvas
• OneCard
• Library Resources
• Employee HUB (Staff and Faculty only)

Available to

Current Students, Faculty, and Staff.

Key Features

• You can access all Brookdale Common sign-on applications by entering your  Brookdale email address and NetID password.
• First-time user must change their initial and enroll in the Net ID password management tool password before accessing any of the common sign-on applications from MyBrookdale.  Review the First-time user guide below for detailed information.
• Reset a forgotten password using the NetID Self-Service Password Recovery Tool (SSPR)
• Change your NetID password. You must know your current password.

Support

First-Time User (Effective 9/23/2024)

Employee Multifactor Authentication (MFA)

NetID Password Management Documentation

NetID for Mobile

Password Guidelines: Your password is a gateway to all the IT resources at Brookdale. Please keep it safe and secure, as some of our systems contain personally identifiable information. Never share your password with anyone. OIT will never ask you for your password or enter your password on a website. If you receive such an email or request, do not respond to it. Please forward it to the Help Desk so OIT can take immediate action.

If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 seven days a week, 365 days a year.

Contact the IT Help Desk using one of the following methods:

• Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
  • Log into ServiceNow using your Brookdale email and NetID password to create a support ticket.
• E-mail: HelpDesk@brookdalecc.edu
• Call (732) 224-2829: Used for emergency issues that require immediate assistance.