MyBrookdale

Office of Information Technology

How To Change Your NetID Password On Your Mobile Device

Need to update your NetID password on your mobile device? Review the steps below.

Every time you change your Brookdale NetID password, you should update that password (for email and wireless) on all of your mobile devices as soon as possible.

If you change your Brookdale NetID password but do not update the password on your mobile phone, laptop, or tablet, it may cause your Brookdale NetID account to lock. The mobile device(s) will continue trying to connect to the network using the old password, and several invalid connection attempts will force your account to lock for security purposes, preventing access to any resources that use your NetID password.

Instructions by Device
(Note: Instructions may vary depending upon device, make, model, and operating system)

iOS IconiPhone and iPad

Update your Wireless Access Password

  1. From the Home screen, tap the Settings icon.
  2. Tap the Wi-Fi button at the top of the screen.
  3. Tap the Forget this Network button at the top of the screen.
  4. Tap Forget button at the bottom of the screen.
  5. Tap the Wi-Fi button at the top of the screen.
  6.  Select Brookdale Secure.
  7. Type your new Brookdale NetID password, then tap the Join button. (NOTE: You may be required to enter your Brookdale NetID username).

Update your Email Password

  1. Tap on the Settings icon.
  2. Tap Password & Accounts.
  3. Tap your Brookdale Email Account.
  4. Tap Account again.
  5. Tap Password to update your NetID password.
  6. Enter your new NetID Password.
  7. Tap Done.

Android IconAndroid Devices

Update your Wireless Access Password

  1. From the Home screen, tap the Settings icon.
  2. Depending on your version of Android, you must either tap Wireless & networks and then Wi-Fi Settings or tap Connections.
  3. Tap Brookdale Secure
  4. Tap Forget button at the bottom of the screen.
  5. Tap the Wi-Fi button at the top of the screen.
  6.  Select Brookdale Secure.
  7. Type your new Brookdale NetID password, then tap the Join button. (NOTE: You may be required to enter your Brookdale NetID username).

Update your Email Password

  1. Tap on the Settings icon.
  2. Tap Microsoft Exchange ActiveSync.
  3. Under Common Settings, tap Settings, tap Settings.
  4. Under Account Settings, tap your Brookdale Email address.
  5. Tap Password to update your NetID password.
  6. Enter your new NetID Password.
  7. Tap Ok or Save.

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