Brookdale Email & Office 365 Apps

Brookdale Email & Office 365 Apps – Outlook

Brookdale Community College uses Microsoft’s Cloud-Hosted Outlook as the official email platform for students, faculty, and staff. This powerful, cloud-based service offers comprehensive email, calendaring, and collaboration tools—all seamlessly integrated with Microsoft Exchange.

With Outlook, you can:

• Schedule and manage meetings with colleagues
• View shared calendars (with permission)
• Book rooms
• Create and track to-do lists

Available to

Students, Faculty, and Staff

IMPORTANT:

• Students: Your Office 365 email and application access remains active for one year after your last actively enrolled semester.
• Faculty & Staff: Access continues as long as you remain employed and Brookdale maintains its Microsoft license agreement.

Access

• Students can access the Outlook Web App by clicking the Email+Apps icon on the MyBrookdale link on the Brookdale website. They must enter their complete email address (username@my.brookdalecc.edu) and NetID password.
• Staff and Faculty who have been issued a desktop or laptop can access their email from the Microsoft Outlook Desktop Client.
• Staff and Faculty who have not been issued a desktop or laptop can use the Office 365 icon from the MyBrookdale link on the Brookdale website to access the Outlook Web App. Enter your complete email address (username@brookdalecc.edu) and NetID password.

Key Features

• Quota: The default quota for accounts is 50GB.
• Email: You can read your mail with Outlook or other supported desktop and mobile device clients or through Outlook Web Access from the Office 365 portal.
• Calendaring: Manage your schedule and look at others’ free/busy times to easily book appointments and meetings.
• Address books: access Brookdale Community College’s Global Address List or manage your contacts with centralized address books.
• Synchronization: Keep your email, contacts, and calendar updated and in sync between your computers and mobile devices.

Support

View Self-Help Resources:

• Configure Outlook Client
• Configuring Email on Mobile for Office365
• Email FAQ’s
• Email Encryption: Encrypting Email Messages
• Office 365 Overview
• Office 365 FAQ’s
• MS Office for Home Use
• OneDrive for Backing Up Files
• Office 365 Mobile App Download
• Report Spam
• Access Quarantined Email
• Advanced Threat Protection (ATP) Safe Links

If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 days a week, 365 days a year.

Contact the IT Help Desk using one of the following methods:

• Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
  • Log into ServiceNow using your Brookdale email and NetID password to create a support ticket.
• E-mail: HelpDesk@brookdalecc.edu
• Call (732) 224-2829: Used for emergency issues that require immediate assistance.