Brookdale Email & Office 365

Brookdale Email & Apps – Office 365 Outlook

Brookdale Community College uses Microsoft’s Cloud Hosted Outlook as the student, staff, and faculty email application. Microsoft’s Cloud Hosted Outlook offers comprehensive email, calendaring, and collaboration tools. These tools are integrated with email services on Exchange so you can arrange meetings with your colleagues more efficiently, view the calendars of those who have granted you permission, schedule rooms and resources, and create to-do lists.

Available to

Students, Faculty, and Staff

IMPORTANT: Your Office 365 Email and Application subscription is valid for one year after your last actively enrolled semester for Brookdale Students. As long as you are a current Brookdale employee, Brookdale continues the license agreement with Microsoft.

Access

• Students can access the Outlook Web App by clicking the Email+Apps icon on the MyBrookdale link on the Brookdale website. They must enter their complete email address (username@my.brookdalecc.edu) and password.
• Staff and Faculty who have been issued a desktop or laptop can access their email from Microsoft Outlook Desktop Client.
• Staff and Faculty who have not been issued a desktop or laptop can use the Office 365 icon from the MyBrookdale link on the Brookdale website to access the Outlook Web App. Enter your complete email address (username@brookdalecc.edu) and password.

Key Features

• Quota: The default quota for accounts is 50GB.
• Email: You can read your mail with Outlook or other supported desktop and mobile device clients or through Outlook Web Access from the Office 365 portal.
• Calendaring: Manage your schedule and look at others’ free/busy times to easily book appointments and meetings.
• Address books: access Brookdale Community College’s Global Address List or manage your contacts with centralized address books.
• Synchronization: Keep your email, contacts, and calendar updated and in sync between your computers and mobile devices.

Support

View Self-Help Resources:

• Configure Outlook Client
• Configuring Email on Mobile for Office365
• Email FAQ’s
• Email Encryption: Encrypting Email Messages
• Office 365 Overview
• Office 365 FAQ’s
• MS Office for Home Use
• OneDrive for Backing Up Files
• Office 365 Mobile App Download
• Report Spam
• Access Quarantined Email
• Advanced Threat Protection (ATP) Safe Links

If you have an issue or request related to this service, the Brookdale Office of Information Technology’s Help Desk is available 24 hours a day, 7 days a week, 365 days a year.

Contact the IT Help Desk using one of the following methods:

• Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
  • Log into ServiceNow using your Brookdale email and password to create a support ticket.
• E-mail: HelpDesk@brookdalecc.edu
• Call (732) 224-2829: Used for emergency issues that require immediate assistance.