NETID & Password Management

Overview — NetID

Your MyBrookdale NetID is your single sign-on username and password for accessing all Brookdale online services.

To access your NetID:

1. Visit the Brookdale website.

2. Click the MyBrookdale link in the top navigation.

3. Select the NetID icon from the QuickLaunch drop-down menu.

Your NetID credentials are used to log in to the following services:

• Brookdale Experience

• Brookdale Email & Office 365 Apps

• Self-Service

• Canvas

• OneCard

• Library Resources

• Employee HUB (Staff and Faculty only)

Available to

Current Students, Faculty, and Staff

Key Features

• You can access all Brookdale common sign-on applications by using your Brookdale email address and NetID password.
• First-time user must change their initial and enroll in the Net ID password management tool password before accessing any of the common sign-on applications from MyBrookdale. Review the First-time user guide below for detailed information.
• Reset a forgotten password using the NetID Self-Service Password Recovery Tool (SSPR)
• Change your NetID password. You must know your current password.

Support

• First-Time User
• Employee Multifactor Authentication (MFA)
• NetID Password Management Documentation
• NetID for Mobile

Protect Your Brookdale Password:

Your password is the key to accessing all Brookdale IT resources. Please keep it safe and secure, as some systems contain sensitive, personally identifiable information.

• Never share your password with anyone.

• The Office of Information Technology (OIT) will never ask for your password or request you to enter it on an unfamiliar website.

• If you receive a suspicious email or request, do not respond. Instead, forward it immediately to the Help Desk so OIT can take action.

Contact the IT Help Desk using one of the following methods:

• Create a Support Ticket: Using the Service Now application to open a ticket gives you the flexibility to check the status and add comments on a ticket, which is the preferred method.
  • Log in to ServiceNow using your Brookdale email and NetID password to create a support ticket.
• E-mail: HelpDesk@brookdalecc.edu
• Call (732) 224-2829: Used for emergency issues that require immediate assistance.