NetID for Mobile – Change NetID Password On Mobile Devices

How To Change Your NetID Password On Your Mobile Device

Need to update your NetID password on your mobile device? Review the steps below.

Every time you change your Brookdale NetID password, you should update that password (for email and wireless) on all of your mobile devices as soon as possible.

IMPORTANT: If you change your Brookdale NetID password but do not update the password on your mobile phone, laptop, or tablet, it may cause your Brookdale NetID account to lock. The mobile device(s) will continue trying to connect to the network using the old password. Several invalid connection attempts will force your account to lock for security purposes, preventing access to any resources that use your NetID password.

Instructions by Device
(Note: Instructions may vary depending upon device, make, model, and operating system)

iPhone and iPad

Update your Wireless Access Password

1. From the Home screen, tap the Settings icon.
2. Tap the Wi-Fi button at the top of the screen.
3. Tap the Forget this Network button at the top of the screen.
4. Tap the Forget button.
5. Tap the Wi-Fi button at the top of the screen.
6. Select Brookdale Secure.
7. Type your new Brookdale NetID password
8. Tap the Join button. (NOTE: You may be required to enter your Brookdale NetID username).

Update your Email Password

If you are using the Microsoft Outlook Mobile App, after updating your NetID password, you should receive a prompt to update your email password on your device. Follow the onscreen instructions to update your NetID password.  OIT recommends that you use the Microsoft Outlook Mobile App for your Brookdale email.

If you are using the device’s built-in email application or another application to receive your Brookdale email, please follow the instructions for updating your password for that application.

Android Devices

Update your Wireless Access Password

1. From the Home screen, tap the Settings icon.
2. Depending on your Android version, you must either tap Wireless & networks and then Wi-Fi Settings or tap Connections.
3. Tap Brookdale Secure
4. Tap the Forget button at the bottom of the screen.
5. Tap the Wi-Fi button at the top of the screen.
6. Select Brookdale Secure.
7. Type your new Brookdale NetID password, then tap the Join button. (NOTE: You may be required to enter your Brookdale NetID username).

Update your Email Password

If you are using the Microsoft Outlook Mobile App, after updating your NetID password, you should receive a prompt to update your email password on your device. Follow the onscreen instructions to update your NetID password.  OIT recommends that you use the Microsoft Outlook Mobile App for your Brookdale email.

If you are using the device’s built-in email application or another application to receive your Brookdale email, please follow the instructions for updating your password for that application.