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Instructions

Currently Enrolled Brookdale Students

How to change your password on or after the expiration deadline

You must know your current password to change your password.

  1. Navigate to MyBrookdale > NetID/Password > Change Your Password
  2. Follow the onscreen instructions.

How to change your password before the expiration deadline

You will be prompted to change your password. You must know your current password to follow the prompts to change your password.

If you do not know your current password, you must initiate a password reset:

  1. Navigate to MyBrookdale > NetID/Password > Forgot Your Password?
  2. Follow the onscreen instructions.

For additional support, contact the Help Desk at helpdesk@brookdalecc.edu or call 732-224-2829.

Brookdale Employees

Please follow the instructions that reflect your working situation:

Brookdale-Issued Laptop — Working on Campus

This method will automatically update your password for your Brookdale-issued laptop, as well as your NetID password. You will use the new password to log into your Brookdale-issued laptop and to access your Brookdale Email, Office 365, Canvas, Brookdale Experience, and Self-Service.

  1. Log into your laptop with your current password, then press Ctrl + Alt + Delete.
  2. Select “Change a password”.
    Windows security screen, with 'Change a password' option selected.
  3. Enter your current password, then your new password twice.

    Windows 'Change a password' screen, with fields for user, old password, new password, and a 'Confirm password' button.
    Windows 'Change a password' confirmation screen: 'Your password has been changed.'

  4. Outlook will prompt you to enter your new password. Be sure to check “Remember my credentials”. If you do not, you will be prompted to enter your password each time you open Outlook.
    Outlook dialog box requesting user credentials — includes fields for user and password.

Brookdale-Issued Laptop — Off-Campus and Not Currently Using the VPN

If you are not currently using the VPN, but are using a Brookdale-issued laptop:

  1. Navigate to MyBrookdale > NetID/Password > Change Your Password
  2. Follow the onscreen instructions.
  3. Outlook will prompt you to enter your new password. Be sure to check “Remember my credentials”. If you do not, you will be prompted to enter your password each time you open Outlook.
    Outlook dialog box requesting user credentials — includes fields for user and password.
Important Note: When you reset your password and your laptop is not on campus and connected to the Brookdale network, your laptop will continue to use your old password. When you return to campus and your laptop is connected to the Brookdale network, please reboot your laptop to sync your NetID password.

Brookdale-Issued Laptop — Using the VPN

This method will automatically update your password for your Brookdale-issued laptop as well as your NetID password. You will use the new password to log into your Brookdale-issued laptop and to access your Brookdale Email, Office 365, Canvas, Brookdale Experience, and Self-Service.

  1. Connect your Brookdale-issued laptop to the VPN.
  2. After you are connected, press Ctrl + Alt + Delete.
  3. Select “Change a password”.
    Windows security screen, with 'Change a password' option selected.
  4. Enter your current password, then your new password twice.

    Windows 'Change a password' screen, with fields for user, old password, new password, and a 'Confirm password' button.
    Windows 'Change a password' confirmation screen: 'Your password has been changed.'

  5. Outlook will prompt you to enter your new password. Be sure to check “Remember my credentials”. If you do not, you will be prompted to enter your password each time you open Outlook.
    Outlook dialog box requesting user credentials — includes fields for user and password.

Working Remotely Using a Personal Device

If you are working remotely on a personal device such as a laptop, desktop computer, or tablet:

  1. Navigate to MyBrookdale > NetID/Password > Change Your Password
  2. Follow the onscreen instructions.

For additional support, contact the Help Desk at helpdesk@brookdalecc.edu or call 732-224-2829.

Password Requirements

  • Must be at least 8 characters in length.
  • Cannot contain any part of your name.
  • Cannot be a password you used in the past.
  • Must contain 3 of the 4 following criteria:

    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Special characters !, @, #, $, %, ^, &

Notice for Mobile Devices

Remember to update your password on all of your mobile devices (phone, tablet, etc.) to continue to connect to the Brookdale Wireless Network and to receive your Brookdale emails.

How-To: Change Your Password on Mobile Devices