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Fall 2026

Help Desk IT Technician Certificate

Launch your technology career with Brookdale’s Help Desk IT Technician Certificate. This hands-on program provides the foundational technical knowledge and customer support skills needed for entry-level information technology (IT) roles while preparing students for the CompTIA Tech+ certification.

Designed for individuals new to technology, career changers, recent graduates, and those seeking to enter the IT field, this program introduces the essential concepts that power today’s digital workplace. Students learn how computers, networks, software, cybersecurity, and emerging technologies work together while developing practical troubleshooting and problem-solving skills used by IT support professionals.

Through interactive instruction, hands-on exercises, and real-world scenarios, participants gain confidence supporting users, diagnosing common technical issues, and navigating modern technology environments.

Topics Include

  • Computer Hardware and Software Fundamentals
  • Operating Systems
  • Networking Basics
  • Cybersecurity Fundamentals
  • Cloud Computing Concepts
  • Technical Troubleshooting
  • IT Support Best Practices
  • Customer Service for IT Professionals
  • Emerging Technologies and Artificial Intelligence
  • Digital Literacy and Technology Applications

What’s Included

  • CompTIA Tech+ Certification Preparation
  • Hands-On Technical Training
  • Practice Labs and Real-World Scenarios
  • Certification Exam Voucher Included

Ideal For

  • Individuals New to Information Technology
  • Career Changers
  • Students Exploring Technology Careers
  • Administrative Professionals Seeking Technical Skills
  • Entry-Level IT Professionals

Career Opportunities

  • Help Desk Technician
  • IT Support Specialist
  • Desktop Support Technician
  • Technical Support Representative
  • Computer Support Technician
  • Service Desk Analyst

Program Information

  • Format: In-Person
  • Location: Lincroft Campus
  • Prerequisites: No prior IT experience required. Basic computer skills are recommended.
  • Total Program Cost: $1,339

  • Dates: September 8 – October 27, 2026
  • Schedule: Tuesdays & Thursdays, 5:30 p.m. – 9:30 p.m.
  • Instructor: Donna Parsons

For payment plans, call 732-224-2315


Career Outlook

Technology support professionals are essential to organizations of all sizes. As businesses continue to rely on technology, demand remains strong for skilled IT support personnel who can troubleshoot issues, assist users, and maintain technology systems. The Help Desk IT Technician Certificate provides a pathway into the technology field and serves as a foundation for advanced IT and cybersecurity certifications.

Certificate & Credential Outcome

Upon successful completion of the program, participants will receive a Brookdale Community College Help Desk IT Technician Certificate and be prepared to sit for the CompTIA Tech+ certification examination. The cost of the certification exam voucher is included in the program fee.

Microsoft Azure Cloud Administration Certificate

Prepare for a career in cloud computing with Brookdale’s Microsoft Azure Cloud Administration Certificate. This hands-on program provides students with the knowledge and practical skills needed to deploy, manage, and support cloud-based infrastructure using Microsoft Azure, one of the world’s leading cloud platforms.

The program combines foundational cloud concepts with advanced Azure administration skills and prepares students for both the Microsoft Azure Fundamentals (AZ-900) and Microsoft Azure Administrator Associate (AZ-104) certification examinations.

Students gain hands-on experience working with Azure services while learning how organizations use cloud technologies to manage applications, storage, networking, security, and identity management.

Topics Include

  • Cloud Computing Fundamentals
  • Microsoft Azure Core Services
  • Azure Architecture and Infrastructure
  • Virtual Machines and Storage
  • Networking and Connectivity
  • Identity and Access Management
  • Azure Security and Governance
  • Monitoring and Performance Management
  • Backup and Disaster Recovery
  • Cloud Administration Best Practices

What’s Included

  • AZ-900 Azure Fundamentals Certification Preparation
  • AZ-104 Azure Administrator Certification Preparation
  • Hands-On Azure Labs
  • Practice Exams and Review Materials
  • AZ-900 and AZ-104 Exam Vouchers Included

Ideal For

  • IT Support Professionals
  • Help Desk Technicians
  • System Administrators
  • Career Changers
  • Individuals Seeking a Career in Cloud Computing

Career Opportunities

  • Cloud Administrator
  • Azure Administrator
  • Systems Administrator
  • Cloud Support Specialist
  • Infrastructure Support Technician
  • Cloud Operations Associate

Program Information

  • Format: In-Person
  • Location: Lincroft Campus
  • Prerequisites: Basic computer skills recommended. No prior cloud computing experience required.
  • Total Program Cost: $1,839

  • Dates: September 9 – December 16, 2026
  • Schedule: Wednesdays, 5:30 p.m. – 9:30 p.m.
  • Instructor: Joseph Hughes

For payment plans, call 732-224-2315


Career Outlook

Cloud computing continues to be one of the fastest-growing areas of information technology. Organizations of all sizes are migrating applications and infrastructure to the cloud, creating strong demand for professionals who can deploy, manage, and secure cloud environments.

Certificate & Credential Outcome

Upon successful completion of the program, participants will receive a Brookdale Community College Cloud Administration Certificate and be prepared to sit for both the Microsoft Azure Fundamentals (AZ-900) and Microsoft Azure Administrator Associate (AZ-104) certification examinations.

Spring 2027

AWS Cloud Administration Certificate

Prepare for a career in cloud computing with Brookdale’s AWS Cloud Administration Certificate. This hands-on program provides students with the foundational knowledge and practical skills needed to deploy, manage, and support cloud infrastructure using Amazon Web Services (AWS), the world’s leading cloud computing platform.

The program combines cloud fundamentals with real-world AWS administration and architecture concepts while preparing students for the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect — Associate certification examinations.

Students gain hands-on experience working within AWS environments and learn how organizations use cloud technologies to build scalable, secure, and cost-effective solutions.

Topics Include

  • Cloud Computing Fundamentals
  • AWS Global Infrastructure
  • Core AWS Services
  • Compute, Storage, and Networking
  • Identity and Access Management (IAM)
  • Security and Compliance
  • Cloud Architecture Principles
  • Monitoring and Performance Optimization
  • Backup and Disaster Recovery
  • Cost Management and Billing
  • AWS Best Practices

What’s Included

  • AWS Certified Cloud Practitioner Certification Preparation
  • AWS Certified Solutions Architect — Associate Certification Preparation
  • Hands-On AWS Labs
  • Practice Exams and Review Materials
  • Certification Exam Vouchers Included

Ideal For

  • IT Support Professionals
  • Help Desk Technicians
  • System Administrators
  • Career Changers
  • Individuals Seeking a Career in Cloud Computing

Career Opportunities

  • Cloud Administrator
  • AWS Cloud Practitioner
  • Cloud Support Specialist
  • Systems Administrator
  • Cloud Operations Associate
  • Junior Cloud Engineer

Program Information

  • Format: In-Person
  • Location: Lincroft Campus
  • Prerequisites: Basic computer skills recommended. No prior cloud computing experience required.
  • Total Program Cost: $1,839

Includes:

  • Instruction
  • Course Materials
  • AWS Certification Preparation
  • Hands-On Cloud Labs
  • Certification Exam Vouchers

Interested students are encouraged to join the interest list to receive updates on course dates, pricing, and registration information.

Join the Interest List: AWS Cloud Administration Certificate


Career Outlook

Cloud computing continues to transform how organizations manage technology infrastructure. AWS remains the world’s most widely adopted cloud platform, creating strong demand for professionals who can deploy, manage, and support cloud-based systems.

Certificate & Credential Outcome

Upon successful completion of the program, participants will receive a Brookdale Community College AWS Cloud Administration Certificate and be prepared to sit for the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect – Associate certification examinations.