Disclaimer: The content on this webpage appears as a courtesy to site visitors and is for general informational purposes only. To obtain a copy of the official applicable policy or regulation, please contact Brookdale’s Public Records Custodian via the Public Records webpage of the Brookdale website at https://www.brookdalecc.edu/about/public-records

I. Title of Policy

Title VI Non-Discrimination Policy and Procedures Pertaining to Transportation Services

II. Objective of Policy

This Policy reiterates the College’s position against discrimination in all areas of the College’s employment and educational practices at Brookdale Community College.  Additionally, this Policy affirms the College’s commitment to create and maintain an environment that is free from discrimination relating to transportation services provided by the College or a partnering entity to ensure access to the College’s educational activities and programs as well as offering procedural guidance if discrimination has been experienced by any individual utilizing transportation services pursuant to federal grant requirements and/or Federal and State law.

III. Authority

Title VI of the Civil Rights Act of 1964; Federal Transit Administration 20 Section 5311 (Program Requirements);  49 U.S.Code 5310;  the Congestion Mitigation Air Quality (CMAQ) Improvement Program; the New Jersey Law Against Discrimination; the New Jersey Civil Rights Act;  Title 18A of the New Jersey Statutes; and other applicable State and Federal law.

IV. Policy Statement

Brookdale Community College operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, as amended. Therefore, any person who believes that they have been aggrieved by an unlawful discriminatory practice under Title VI while accessing or utilizing  transportation or  bus services may file a complaint in writing or make an oral statement to the AVP, HR, at psensi@brookdalecc.edu; telephone:  732- 224- 2234.

For more information on the College’s obligations under Title VI, individuals can (i) write to the AVP, HR at Brookdale Community College, 765 Newman Springs Road, Lincroft,  NJ  07738;  (ii) visit  https://www.brookdalecc.edu ; or (iii) follow the Title VI Complaint Procedure.

Title VI Complaint Procedure

Any person who believes they have been discriminated against on the basis of race, color, or national origin by the College while accessing or utilizing shuttle bus or transportation services should file a Title VI Complaint by completing and submitting a Title VI Complaint Form or provide an oral statement necessary to complete a thorough investigation of the complaint to the AVP, HR, or designee. The College will investigate complaints received no more than 180 days after the alleged incident.

Once the complaint is received, the College will review it to determine if it has jurisdiction. The complainant will receive an acknowledgement letter within 5 business days after a formal or informal complaint has been made, informing whether the complaint will be investigated by the College

Absent extraordinary circumstances, the College has 60 days to investigate the complaint. If more information is needed to resolve the case, the College may contact the complainant. The complainant has seven (7) business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within seven (7) business days, the College can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue their case.

After the investigator reviews the complaint, the investigator will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, required training, or other action will occur. If the complainant wishes to appeal the decision to the President of the College, the complainant has ten (10) business days after the date of the closure letter or the LOF to do so.

Since transportation services provided by Brookdale Community College or a third party service provider may be funded, in whole or in part, through federal funds received through the North Jersey Planning Authority and/or NJ TRANSIT, individuals have the right to file a complaint with both the College as well as the Federal Transit Administration.


Complaints filed with the Federal Transit Administration may be addressed to:


Federal Transit Administration

Office of Civil Rights

1200 New Jersey Avenue, SE

Washington, DC 20590

Attention:  Title VI Program Coordinator

East Building, 5th Floor – TCR, U.S. Department of Transportation


If information is needed in another language, contact 732 224 2234.

V. Responsibility for Implementation


Approved: 2/27/2024


LINK: ADA Complaint Form

LINK: Designee Authorization Letter